Zoom Workplace — Reviews & Insights
zoom.com
Rating
4.11
4.6M ratings
Reviews/Month
1364
Trend: stable
Last Updated
Mar 2, 2026
Varies with device
Days Since Update
32
Active
Analysis Summary
Zoom Workplace is praised for its comprehensive video conferencing capabilities and AI Companion features, but users report frequent crashes, login issues, and technical bugs that threaten its...
Rating Distribution
Pain Points
-
login_issues
· 2.0% of reviews
Users report trouble signing in.
-
installation_issues
· 2.0% of reviews
Users face difficulties installing the app.
-
crashing
· 3.0% of reviews
App crashes frequently.
-
video_issues
· 1.0% of reviews
Users report video problems.
-
audio_issues
Users face audio problems.
Praised Features
-
video_conferencing
· 3.0% of reviews
Users appreciate the video conferencing capabilities.
-
ai_companion
Users find the AI Companion useful.
Bug Reports
-
virtual_background
· 1.0% of reviews
Users report issues with virtual backgrounds.
Competitive Position
Zoom Workplace maintains a strong market position due to its comprehensive feature set, but faces competition from other video conferencing apps.
