Zomato: Food Delivery & Dining — Reviews & Insights
Zomato
Rating
4.61
11.8M ratings
Reviews/Month
1000
Trend: stable
Last Updated
Mar 4, 2026
v19.3.9
Days Since Update
30
Active
Analysis Summary
Zomato is highly praised for its extensive restaurant listings and quick delivery service, but faces criticism for high food prices, occasional late deliveries, and limited payment options. Users...
Rating Distribution
Pain Points
-
pricing
· 4.0% of reviews
High prices for food items
-
delivery
· 3.0% of reviews
Late deliveries
-
support
Unhelpful customer support
-
payment options
· 1.0% of reviews
Limited payment methods
Praised Features
-
food variety
· 1.0% of reviews
Wide range of restaurant options
-
delivery speed
· 5.0% of reviews
Quick delivery service
-
payment options
Multiple payment methods
Feature Requests
-
more offers
· 2.0% of reviews
Additional discounts and offers
Bug Reports
-
payment issues
· 1.0% of reviews
Problems with payment processing
Competitive Position
Zomato maintains a strong market position due to its extensive restaurant listings and wide food variety, but faces competition from Swiggy on pricing and service.
