Yahoo Mail: Your Email & Inbox — Reviews & Insights
Yahoo
Analysis Summary
Yahoo Mail receives mixed reviews with users praising its overall performance and security but criticizing the increase in ads and spam filter issues. Many users are frustrated by the recent updates...
Rating Distribution
Pain Points
-
ux
· 17.0% of reviews
User interface and experience issues
-
ads
· 6.0% of reviews
Advertisements
-
organization
· 7.0% of reviews
Email organization issues
-
email deletion issues
· 14.0% of reviews
Problems deleting emails
-
spam filter
· 7.0% of reviews
Spam filter issues
-
disable AI features
· 3.0% of reviews
Disabling AI features
-
email not sending
· 6.0% of reviews
Email sending issues
-
app crashes
· 1.0% of reviews
App crashing
-
planner
· 1.0% of reviews
Planner feature issues
-
longevity
· 15.0% of reviews
Longevity of use
-
customer service
· 2.0% of reviews
Customer service issues
-
bulk email deletion
· 5.0% of reviews
Bulk email deletion issues
-
classic theme option
· 1.0% of reviews
Classic theme option
-
disable AI features
· 3.0% of reviews
Disabling AI features
-
app freezing
· 2.0% of reviews
App freezing
-
email not sending
· 6.0% of reviews
Email sending issues
-
email deletion issues
· 14.0% of reviews
Problems deleting emails
Praised Features
-
overall performance
· 13.0% of reviews
General performance and reliability
-
customer service
· 2.0% of reviews
Customer service responsiveness
-
security
· 6.0% of reviews
Security features
Feature Requests
-
more categories
· 1.0% of reviews
Ability to add more email categories
-
bulk delete
· 2.0% of reviews
Option to bulk delete emails
Bug Reports
-
app crashes
· 1.0% of reviews
Application crashes
-
email not sending
· 6.0% of reviews
Email sending issues
-
email deletion issues
· 14.0% of reviews
Problems deleting emails
Competitive Position
Yahoo Mail faces stiff competition from Gmail and Outlook, particularly in terms of spam filtering and user interface.
