Wish: Shop and Save — Reviews & Insights
Wish US Holdings LLC
Analysis Summary
Wish: Shop and Save receives generally positive feedback for its affordable prices and wide product variety, but users frequently report issues with delivery delays, customer service, and product...
Rating Distribution
Pain Points
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delivery
· 1.0% of reviews
Issues with product delivery times
-
customer service
· 1.0% of reviews
Problems with customer support
-
product quality
· 2.0% of reviews
Concerns about product quality
-
account issues
· 1.0% of reviews
Difficulty managing accounts
-
login issues
Problems logging into the app
-
prices
· 2.0% of reviews
Prices have increased
-
variety
Limited product variety
-
shipping
· 3.0% of reviews
Shipping delays
-
wish list notifications
Notification issues
-
account deletion
· 1.0% of reviews
Difficulty deleting accounts
-
product selection
· 1.0% of reviews
Limited product selection
-
prices
· 2.0% of reviews
Prices have increased
-
customer service
· 1.0% of reviews
Problems with customer support
-
shipping
· 3.0% of reviews
Shipping delays
-
wish list notifications
Notification issues
-
login issues
Problems logging into the app
-
variety of products
Limited variety of products
-
affordable prices
· 2.0% of reviews
Prices have increased
-
easy navigation
Navigation issues
-
improved delivery speed
· 3.0% of reviews
Desire for faster delivery
-
better product quality
Desire for higher quality products
-
app crashes
· 1.0% of reviews
App crashes
-
login errors
Login errors
Praised Features
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variety of products
· 4.0% of reviews
Wide range of products available
-
affordable prices
· 8.0% of reviews
Reasonably priced items
-
easy navigation
· 5.0% of reviews
User-friendly interface
-
improved delivery speed
· 2.0% of reviews
Faster delivery options
-
better product quality
Higher quality products
Feature Requests
-
faster delivery
· 1.0% of reviews
Request for faster shipping options
-
better product quality
Request for higher quality products
-
more variety
· 1.0% of reviews
Request for more product options
Bug Reports
-
app crashes
· 1.0% of reviews
App crashes frequently
-
login errors
Login errors
Competitive Position
Wish maintains a strong market position due to its affordability and wide product variety, but faces competition from other discount shopping apps.
