Name: Walmart: Shopping & Savings
Rating: 4.72 (6903169 reviews)

Analysis Summary

The Walmart app receives generally positive feedback for its pricing and delivery services, but users frequently report issues with app crashes, payment errors, and delivery reliability. While the...

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Rating Distribution

5★

66.3%

4★

8.9%

3★

6.2%

2★

4.2%

1★

14.4%

Pain Points

ux · 2.0% of reviews
User experience issues
delivery · 4.0% of reviews
Delivery issues
app_performance · 5.0% of reviews
App performance issues
pricing
Pricing concerns
user_interface · 1.0% of reviews
User interface issues
communication · 3.0% of reviews
Communication issues
payment_issues
Payment issues
app_crashes · 2.0% of reviews
App crashes
shipping_fees · 3.0% of reviews
Shipping fees
delivery_service · 4.0% of reviews
Delivery service
add_items_to_order · 2.0% of reviews
Adding items to order
delivery · 4.0% of reviews
Delivery
pricing
Pricing
ux · 2.0% of reviews
User experience
Google Wallet Pay
Google Wallet Pay
add_items_to_order · 2.0% of reviews
Adding items to order
app_crashes · 2.0% of reviews
App crashes
payment_issues
Payment issues
delivery options
Delivery options
pricing
Pricing
user experience · 2.0% of reviews
User experience
customer service · 2.0% of reviews
Customer service
more filters
More filters
inventory updates · 2.0% of reviews
Inventory updates
app crashes · 2.0% of reviews
App crashes
payment errors
Payment errors
delivery issues · 5.0% of reviews
Delivery issues

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Praised Features

delivery · 4.0% of reviews
Delivery service
pricing · 5.0% of reviews
Pricing
ux · 7.0% of reviews
User experience
payment_options · 1.0% of reviews
Payment options

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Feature Requests

dark mode · 1.0% of reviews
Dark mode
Google Wallet Pay
Google Wallet Pay

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Bug Reports

app crashes · 2.0% of reviews
App crashes
payment errors
Payment errors

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Competitive Position

Walmart's app maintains a strong market position due to its extensive product range and competitive pricing, but faces challenges from competitors like Amazon in areas of pricing and delivery reliability.

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