Paytm: Secure UPI Payments — Reviews & Insights
Paytm - One97 Communications Ltd.
Analysis Summary
Paytm: Secure UPI Payments has a strong overall rating and is praised for its innovative features and secure payment options. However, it faces challenges with bugs, update issues, and device...
Rating Distribution
Pain Points
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bugs
· 6.0% of reviews
Users report various bugs affecting app functionality.
-
update issues
· 8.0% of reviews
Users face issues after recent updates.
-
syncing issues
· 3.0% of reviews
Problems with data syncing.
-
app crashes
· 1.0% of reviews
The app frequently crashes.
-
device environment check
· 6.0% of reviews
Device integrity check issues.
Praised Features
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personalized UPI ID
· 2.0% of reviews
Users appreciate the ability to create a personalized UPI ID.
-
innovations
· 1.0% of reviews
Users highlight various innovative features.
Feature Requests
-
payment history deletion option
· 1.0% of reviews
Users request an option to delete payment history.
Bug Reports
-
payment failures
· 6.0% of reviews
Users report failed payments.
-
balance not updating
· 4.0% of reviews
Users report that their balance isn't updating.
Competitive Position
Paytm holds a strong position in the Indian digital payments market due to its extensive feature set and large user base. However, it faces competition from other UPI apps and traditional banking services.
