LINE: Calls & Messages — Reviews & Insights
LINE (LY Corporation)
Analysis Summary
LINE is a popular messaging app with a strong presence in the Asian market, praised for its stickers and communication tools. However, it faces significant technical issues, account suspension...
Rating Distribution
Pain Points
-
bugs
· 16.0% of reviews
Various technical issues affecting app functionality
-
ux
· 6.0% of reviews
User interface and experience issues
-
account suspension
· 12.0% of reviews
Issues with account locking and suspension
-
stickers and themes
· 7.0% of reviews
Feedback on stickers and themes
-
communication tools
· 15.0% of reviews
Feedback on call and messaging features
-
calendar feature
· 3.0% of reviews
Issues with the calendar feature
-
login issues
· 15.0% of reviews
Problems with logging into the app
-
account transfer
· 7.0% of reviews
Issues with transferring accounts
Praised Features
-
stickers and themes
· 13.0% of reviews
Variety and customization of stickers and themes
-
communication tools
· 15.0% of reviews
Overall communication features
Feature Requests
-
calendar feature toggle
· 3.0% of reviews
Option to disable the calendar feature
-
dark mode
· 1.0% of reviews
Option for a dark mode
-
account recovery
· 14.0% of reviews
Better account recovery options
Bug Reports
-
bugs
· 16.0% of reviews
Various technical issues affecting app functionality
-
login issues
· 15.0% of reviews
Problems with logging into the app
-
account suspension
· 12.0% of reviews
Issues with account locking and suspension
-
calendar feature
· 3.0% of reviews
Issues with the calendar feature
Competitive Position
LINE holds a strong position in the Asian market but faces stiff competition globally, especially from established players like WhatsApp.
