inDrive. Rides with fair fares — Reviews & Insights
® SUOL INNOVATIONS LTD
⚠ Sentiment Storm (mild)
Rating
4.79
14.1M ratings
Reviews/Month
3000
Trend: declining
Last Updated
Mar 4, 2026
v5.158.0
Days Since Update
31
Active
Analysis Summary
inDrive is praised for its affordable fares and diverse services, but faces challenges with fare negotiation, driver behavior, and app stability. User experience is generally positive, though some...
Rating Distribution
Pain Points
-
pricing
· 5.0% of reviews
Fluctuations in fare prices
-
support
· 1.0% of reviews
Customer service issues
-
functionality
· 3.0% of reviews
App crashes
-
fare agreement
· 5.0% of reviews
Driver fare negotiation
-
safety
· 4.0% of reviews
Driver behavior
-
payment options
Payment issues
-
driver reporting
· 5.0% of reviews
Reporting problematic drivers
-
order tracking
· 1.0% of reviews
Tracking issues
Praised Features
-
pricing
· 3.0% of reviews
Affordable fares
-
services
· 1.0% of reviews
Diverse services
-
user interface
· 1.0% of reviews
Ease of use
-
safety
· 9.0% of reviews
Driver professionalism
Feature Requests
-
pricing
· 2.0% of reviews
Fare adjustments
Bug Reports
-
app crashes
· 4.0% of reviews
Application instability
-
notifications
· 2.0% of reviews
Unwanted notifications
Competitive Position
inDrive is positioned as a cost-effective and reliable alternative to other ride-hailing apps, though it faces competition from established players.
