Google Maps — Reviews & Insights
Google LLC
Rating
3.19
19.4M ratings
Reviews/Month
7500
Trend: stable
Last Updated
Mar 6, 2026
Varies with device
Days Since Update
29
Active
Analysis Summary
Google Maps receives mixed reviews, with users praising its real-time navigation and offline maps but criticizing frequent crashes, navigation inaccuracies, and UI/UX design issues. The app’s...
Rating Distribution
Pain Points
-
accuracy
· 9.0% of reviews
Issues with location accuracy and incorrect names
-
update_issues
· 4.0% of reviews
Frequent and disruptive updates
-
navigation
· 13.0% of reviews
Navigation inaccuracies and route changes
-
app_crashes
· 6.0% of reviews
Application crashes and freezes
-
interface_issues
· 3.0% of reviews
UI/UX design and functionality problems
Praised Features
-
real-time navigation
· 2.0% of reviews
Live traffic updates and navigation
-
offline maps
· 2.0% of reviews
Availability of offline maps
Feature Requests
-
temporary business announcements
· 1.0% of reviews
Allow businesses to post temporary announcements
Bug Reports
-
GPS signal loss
· 3.0% of reviews
Issues with GPS signal and accuracy
-
app crashes
Application crashes and freezes
Competitive Position
Google Maps maintains a strong market position but faces competition from Waze and other navigation apps.
