Google Maps

Google Maps — Reviews & Insights

Google LLC

3.19 (19.4M) Travel And Local Android Free
Rating
3.19
19.4M ratings
Reviews/Month
7500
Trend: stable
Last Updated
Mar 6, 2026
Varies with device
Days Since Update
29
Active

Analysis Summary

Google Maps receives mixed reviews, with users praising its real-time navigation and offline maps but criticizing frequent crashes, navigation inaccuracies, and UI/UX design issues. The app’s...

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Rating Distribution

5★
50.5%
4★
6.5%
3★
5.8%
2★
6.4%
1★
30.8%

Pain Points

  • accuracy · 9.0% of reviews

    Issues with location accuracy and incorrect names

  • update_issues · 4.0% of reviews

    Frequent and disruptive updates

  • navigation · 13.0% of reviews

    Navigation inaccuracies and route changes

  • app_crashes · 6.0% of reviews

    Application crashes and freezes

  • interface_issues · 3.0% of reviews

    UI/UX design and functionality problems

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Praised Features

  • real-time navigation · 2.0% of reviews

    Live traffic updates and navigation

  • offline maps · 2.0% of reviews

    Availability of offline maps

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Feature Requests

  • temporary business announcements · 1.0% of reviews

    Allow businesses to post temporary announcements

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Bug Reports

  • GPS signal loss · 3.0% of reviews

    Issues with GPS signal and accuracy

  • app crashes

    Application crashes and freezes

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Competitive Position

Google Maps maintains a strong market position but faces competition from Waze and other navigation apps.

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