GEICO Mobile - Car Insurance

GEICO Mobile - Car Insurance — Reviews & Insights

GEICO

4.81 (4.6M) Finance iOS Free
⚠ Sentiment Storm (severe) ⚡ Disruption Score: 50
Rating
4.81
4.6M ratings
Reviews/Month
205
Trend: declining
Last Updated
Jan 28, 2026
v5.99
Days Since Update
66
Active

Rating Distribution

5★
37.0%
4★
3.6%
3★
6.6%
2★
6.4%
1★
46.4%

Pain Points

  • pricing · 5.0% of reviews

    Users express dissatisfaction with increasing insurance premiums.

  • ux · 14.0% of reviews

    Issues with user experience and app navigation.

  • functionality · 16.0% of reviews

    Problems with app features and functionality.

  • login issues · 5.0% of reviews

    Difficulties with logging into the app.

  • billing · 18.0% of reviews

    Problems with billing and payment methods.

  • security issues · 4.0% of reviews

    Concerns about app security.

  • payment information · 13.0% of reviews

    Issues with updating or managing payment information.

  • customer service · 8.0% of reviews

    Issues with customer service support.

  • virtual assistant · 2.0% of reviews

    Issues with the virtual assistant feature.

  • digital id cards · 9.0% of reviews

    Issues with digital ID cards.

  • roadside assistance

    Issues with roadside assistance.

  • claim management · 6.0% of reviews

    Issues with claim management.

  • vehicle care

    Issues with vehicle care features.

  • policy updates

    Issues with policy updates.

  • app performance · 9.0% of reviews

    Issues with app performance.

  • login · 5.0% of reviews

    Issues with logging into the app.

  • payment · 14.0% of reviews

    Issues with making payments.

  • pricing · 5.0% of reviews

    Issues with insurance pricing.

  • ux · 11.0% of reviews

    Issues with user experience.

  • functionality · 15.0% of reviews

    Issues with app functionality.

  • virtual assistant · 2.0% of reviews

    Requests for virtual assistant improvements.

  • digital id cards · 9.0% of reviews

    Requests for digital ID card improvements.

  • roadside assistance

    Requests for roadside assistance improvements.

  • claim management · 5.0% of reviews

    Requests for claim management improvements.

  • vehicle care

    Requests for vehicle care improvements.

  • policy updates

    Requests for policy updates improvements.

  • app performance · 9.0% of reviews

    Reports of app performance issues.

  • login · 5.0% of reviews

    Issues with logging into the app.

  • payment · 14.0% of reviews

    Issues with making payments.

  • pricing · 5.0% of reviews

    Issues with insurance pricing.

  • ux · 11.0% of reviews

    Issues with user experience.

  • functionality · 15.0% of reviews

    Issues with app functionality.

  • virtual assistant · 2.0% of reviews

    Requests for virtual assistant improvements.

  • digital id cards · 9.0% of reviews

    Requests for digital ID card improvements.

  • roadside assistance

    Requests for roadside assistance improvements.

  • claim management · 5.0% of reviews

    Requests for claim management improvements.

  • vehicle care

    Requests for vehicle care improvements.

  • policy updates

    Requests for policy updates improvements.

  • app performance · 9.0% of reviews

    Reports of app performance issues.

  • login · 5.0% of reviews

    Issues with logging into the app.

  • payment · 14.0% of reviews

    Issues with making payments.

  • pricing · 5.0% of reviews

    Issues with insurance pricing.

  • ux · 11.0% of reviews

    Issues with user experience.

  • functionality · 15.0% of reviews

    Issues with app functionality.

  • virtual assistant · 2.0% of reviews

    Requests for virtual assistant improvements.

  • digital id cards · 9.0% of reviews

    Requests for digital ID card improvements.

  • roadside assistance

    Requests for roadside assistance improvements.

  • claim management · 5.0% of reviews

    Requests for claim management improvements.

  • vehicle care

    Requests for vehicle care improvements.

  • policy updates

    Requests for policy updates improvements.

  • app performance · 9.0% of reviews

    Reports of app performance issues.

  • login · 5.0% of reviews

    Issues with logging into the app.

  • payment · 14.0% of reviews

    Issues with making payments.

  • pricing · 5.0% of reviews

    Issues with insurance pricing.

  • ux · 11.0% of reviews

    Issues with user experience.

  • functionality · 15.0% of reviews

    Issues with app functionality.

  • virtual assistant · 2.0% of reviews

    Requests for virtual assistant improvements.

  • digital id cards · 9.0% of reviews

    Requests for digital ID card improvements.

  • roadside assistance

    Requests for roadside assistance improvements.

  • claim management · 5.0% of reviews

    Requests for claim management improvements.

  • vehicle care

    Requests for vehicle care improvements.

  • policy updates

    Requests for policy updates improvements.

  • app performance · 9.0% of reviews

    Reports of app performance issues.

  • login · 5.0% of reviews

    Issues with logging into the app.

  • payment · 14.0% of reviews

    Issues with making payments.

  • pricing · 1.0% of reviews

    Issues with insurance pricing.

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