Fetch: America’s Rewards App — Reviews & Insights
Fetch Rewards, LLC
Analysis Summary
Fetch Rewards is generally well-received for its rewards and ease of use, but users have reported issues with points not being credited, rewards not being delivered, and app crashes. The app's...
Rating Distribution
Pain Points
-
UX
· 1.0% of reviews
User experience issues
-
Functionality
· 11.0% of reviews
Functional issues
-
Rewards
· 12.0% of reviews
Reward delivery issues
-
Ease of Use
Ease of use issues
-
Pop-ups
· 1.0% of reviews
Annoying pop-ups
-
Rewards
· 11.0% of reviews
Reward variety
-
Ease of Use
· 12.0% of reviews
Ease of use
-
Functionality
· 3.0% of reviews
Online shopping
-
Feature Requests
· 7.0% of reviews
More receipt options
-
Feature Requests
· 1.0% of reviews
More game variety
-
Bug Reports
· 13.0% of reviews
Points not credited
-
Bug Reports
· 11.0% of reviews
Rewards not delivered
-
Bug Reports
App crashes
Praised Features
-
Rewards
· 24.0% of reviews
Reward earning and redeeming
-
Receipt scanning
· 15.0% of reviews
Receipt scanning feature
-
Online shopping
· 3.0% of reviews
Online shopping integration
Feature Requests
-
More receipt options
· 8.0% of reviews
More receipt scanning options
-
More game variety
· 2.0% of reviews
More game options
Bug Reports
-
Points not credited
· 13.0% of reviews
Points not being credited to the account
-
Rewards not delivered
· 11.0% of reviews
Rewards not being delivered
-
App crashes
App crashing frequently
Competitive Position
Fetch is positioned as a rewards app that offers a variety of ways to earn and redeem points, but faces competition from other similar apps.
