ESPN: Live Sports & Scores — Reviews & Insights
Disney
Analysis Summary
Users frequently report app crashes, poor user experience, and excessive ads, leading to mixed sentiment. The app's subscription model is perceived as mixed due to forced additional subscriptions....
Rating Distribution
Pain Points
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bugs
· 33.0% of reviews
App crashes and freezes frequently
-
ux
· 28.0% of reviews
Poor user experience
-
performance
· 21.0% of reviews
Slow loading times
-
additional themes
· 4.0% of reviews
Inappropriate content and forced subscriptions
-
live sports updates
· 27.0% of reviews
Blackouts and streaming issues
-
user interface
· 2.0% of reviews
Confusing navigation
-
live scores
· 4.0% of reviews
Incorrect or delayed scores
-
content variety
· 2.0% of reviews
Limited content
-
ads
· 5.0% of reviews
Excessive ads
-
live sports updates
· 23.0% of reviews
Difficulty accessing MLB TV
-
user interface
· 19.0% of reviews
Poor integration with MLB TV
-
customizable sports focus
Lack of customization
-
app crashes
· 32.0% of reviews
Constant app crashes
-
login issues
· 4.0% of reviews
Frequent re-authentication
-
live streaming
· 12.0% of reviews
Streaming issues
-
loading issues
· 20.0% of reviews
Slow loading
Praised Features
-
Live sports updates
· 13.0% of reviews
Real-time scores and updates
-
Content variety
· 12.0% of reviews
Wide range of sports coverage
-
User interface
· 8.0% of reviews
Easy to navigate
Feature Requests
-
Customizable sports focus
· 4.0% of reviews
Ability to customize sports feed
-
Better video player
· 1.0% of reviews
Improved video player for live games
Bug Reports
-
App crashes
· 32.0% of reviews
App crashes frequently
-
Login issues
· 4.0% of reviews
Frequent re-authentication
-
Streaming issues
· 19.0% of reviews
Live streaming crashes
Competitive Position
ESPN faces competition from other streaming services that offer better user experiences and fewer ads.
