Bolt: Request a Ride — Reviews & Insights
Bolt Technology
Rating
4.81
9.9M ratings
Reviews/Month
3333
Trend: declining
Last Updated
Mar 6, 2026
CA.199.0
Days Since Update
29
Active
Analysis Summary
Bolt receives high praise for its service quality and safety features, but users express concerns about high pricing and occasional app crashes. The app's freemium model is appreciated, though some...
Rating Distribution
Pain Points
-
service
· 7.0% of reviews
Issues with customer service and driver behavior
-
pricing
Concerns about pricing and value for money
-
app_functionality
App crashes and bugs
Praised Features
-
service
· 10.0% of reviews
Overall service quality and driver behavior
-
pricing
Transparent and upfront pricing
-
safety_features
· 1.0% of reviews
Safety features and emergency assistance
Feature Requests
-
cancellation option
· 1.0% of reviews
Option to cancel rides after they start
Bug Reports
-
app crashes
App crashes and freezes
Competitive Position
Bolt maintains a strong market position due to its safety features and reliable service, but faces stiff competition from established players like Uber.
