American Express
The Amex app receives mixed reviews with users praising its functionality and customer service but criticizing poor customer support, bugs, and high fees. The app's viability is threatened by...
User interface and experience issues
Functionality issues
App-specific functionality issues
Customer service issues
Rewards issues
App design issues
Lack of notes option for receipts
Face ID login problems
Overall app functionality
Customer service
Rewards program
App design
Option to add notes to receipts
Face ID login
Application crashes
Issues tracking transactions
Payment processing errors
Amex is perceived as a premium service with strong customer service but faces competition on price and app features.