Alibaba.com - B2B marketplace — Reviews & Insights
Alibaba Mobile
⚠ Sentiment Storm (mild)
Rating
4.41
3M ratings
Reviews/Month
938
Trend: declining
Last Updated
Mar 3, 2026
v26.6.0
Days Since Update
32
Active
Analysis Summary
Alibaba.com is a leading B2B marketplace with a wide variety of products and strong Trade Assurance, but excessive ads, application crashes, and difficulties in account deletion are significant...
Rating Distribution
Pain Points
-
ads
· 4.0% of reviews
Excessive advertisements disrupting user experience
-
bugs
· 5.0% of reviews
Application crashes and freezes
-
pricing
· 2.0% of reviews
Perceived high shipping fees
-
account deletion
· 2.0% of reviews
Difficulty in deleting accounts
-
navigation issues
· 1.0% of reviews
Difficulty in finding cart and checkout
Praised Features
-
product variety
· 2.0% of reviews
Wide range of products available
-
Trade Assurance
Security and protection for transactions
-
customization
Customization and order fulfillment
Feature Requests
-
Reduce ads
· 3.0% of reviews
Fewer advertisements
Bug Reports
-
app crashes
· 6.0% of reviews
Application crashes
Competitive Position
The app holds a strong position in the B2B marketplace due to its extensive product variety and Trade Assurance, but faces competition from other platforms offering similar services.
